RETURNS + CARE
CARING FOR YOUR BIKINI
Our bikinis are made to move with you — from saunas and surf trips to slow Sunday dips. To keep them looking (and feeling) their best, here’s how to show them a little love:
-
RINSE
After each wear, rinse your bikini in cool, fresh water to remove salt, chlorine, or sweat.
-
WASH
Hand wash gently with mild detergent. Avoid bleach or fabric softener — they can break down the fabric’s stretch and colour.
-
DRY
Lay flat in the shade to air dry. No tumble dryers, radiators, or direct sunlight — heat can damage the fibres and elastic.
-
STORAGE
Keep your Baía in a cool, dry place. Avoid folding or storing while damp.
Pro tip: Rinse straight after a sauna or swim — it helps your bikini last way longer and stay buttery soft.
RETURNS + EXCHANGES
We want you to love your Baía — but if it’s not quite right, that’s okay 💛
Returns Policy:
You can return any unworn item within 14 days of receiving your order.
Please make sure:
- The hygiene liner and tags are still attached.
- The item hasn’t been worn, washed, or altered.
To start a return, email hello@baiathebrand.com with:
- Your order number
- The item(s) you’d like to return
- The reason for return
Once approved, we’ll share your return instructions.
Exchanges:
If you’d like a different size or style, just mention that in your return email. We’ll check availability and sort your exchange as soon as we receive your original item.
Refunds:
Refunds are processed to your original payment method within 5–10 business days of receiving your return. You’ll get a confirmation email once it’s complete.
International Returns
If you’re returning from outside the UK, please note that shipping costs are your responsibility and may vary depending on location.
We recommend a tracked service to make sure your return arrives safely.
💌 Need Help?
Email us anytime at hello@baiathebrand.com — our team is here to help you with sizing, exchanges, or styling advice.
✨ Baía bikinis are made to last — thank you for taking care of yours.